Questions
Metal, weight, shipping, returns, and sizing.
Is the metal real?
Yes. Sterling pieces are solid 925 silver, and gold pieces are solid 10K, 14K, or 18K, stamped on the piece. Gold-plated pieces are labeled gold-plated, with the base metal named.
Why do you list the weight in grams?
Silver and gold are priced by weight, so the weight tells you what you’re paying for. Divide the price by the grams for the price per gram, the fairest way to compare two chains.
Are the stones real?
Each listing names its stones. Diamonds, lab-grown diamonds, CZ, and gemstones are each labeled as what they are.
How fast do you ship?
Most orders ship in 1 to 2 business days with tracking. Pieces marked “Ships from New York” ship in 2 to 3. Shipping is free in the US over $75.
Can I return something?
Yes, on US orders: you have 30 days from delivery. International orders are final sale. Here’s how returns work.
How do I find my chain size?
Use the chain and size guide: widths at life size, lengths on the neck, and a finder.
Do you do custom work?
Not right now. We focus on the pieces on the counter and small batches from the forge.
Are you on Etsy and eBay too?
Yes, the same counter is on Etsy and eBay, run by the same two people.
How do I care for sterling silver?
Wipe it with a polishing cloth and store it in a closed bag. Take it off before swimming or showering.